Prescriptions

The NHS App is the quickest and easiest way to order your repeat prescriptions.

We recommend using:

NHS App or Patient Access

Using the NHS App allows you to:

✅ Order your repeat medication anytime, without calling or visiting the practice.

✅ Check the status of your prescription requests.

✅ View your nominated pharmacy.

✅ Manage your healthcare needs all in one place.

If you haven't already, download the NHS App and log in using your NHS account, you may need to come intot the surgery to get a log in code and linkage key. 

📧 Email
You can also request your repeat prescription by emailing:
lscicb-gp.prescriptions.berrylanemedicalcentre@nhs.net

⚠️ Please note: We no longer accept repeat prescription requests through our website.

Other ways to request your prescription

• 📮 Use the repeat prescription box at the front of the practice.
• 🏥 Complete a medication request form at reception.
• ☎️ If you are unable to use any of the above methods, you can call our dedicated prescription line on 01772 376777 (available 9:00am–1:00pm Monday-Friday).

To help keep our phone lines free for patients who need urgent medical assistance, we kindly ask that you use the NHS App or email whenever possible.

⏳ Please allow 72 hours (3 working days) after ordering for your prescription to be processed and sent to your nominated pharmacy.

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

For further information on:

• Choosing a pharmacy or other dispenser
• Cancelling or changing your choice of pharmacist or dispenser
• What can I do if I'm unhappy with the process?

Go to Electronic prescriptions .nhs.uk.

Further information about prescription exemptions and fees on the NHS website.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription fill in our medication query form.

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Find out more about prescription charges (nhs.uk).

Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Pharmacy First Services

The following table shows the 7 conditions pharmacists can manage and treat across various age ranges. Our reception team may refer you to this service.